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"The entire building is surrounded by scaffolding at the moment. It is a much dated hotel with a lot of touch ups needed. But I can see the charm in it and it was certainly busy. It’s very central and directly opposite the pier. "

"Very nice hotel, perfectly positioned on the sea front, lovely decor and interior. All staff very helpful and approachable Claire on Reception really stood out for her helpfulness and Abbie one of the breakfast waitresses who smiled and helped whenever approached even under pressure. lovely, clean and spacious room with balcony on floor 5 , Breakfast and service was exceptional good range of choice, constantly replenished. Additional items were available to be freshky cooked for a small cost such as kippers,salmon and omelettes to name a few. really appreciated the lovely touch of easter eggs on the tables at breakfast and eggs for kids for Easter Sunday."

"We had a lovely welcome at reception, and we had booked a Spa afternoon before our check in . The welcome was not as forthcoming at the Spa , and it seemed a little disorganised. Be aware that if the hot tub is cancelled due to the weather , you will not get a refund, apparently it’s in the T’s & C’s . The room was lovely if a little tired as some other areas were as well , granted it’s an old building , but the maintenance was a little lacking . The service and welcome at the restaurant was very good for evening meals and breakfasts . A couple of criticisms , the wine glasses could nicer , not ordinary glasses , especially as your spending £60 on a bottle of wine . The other was at breakfast, the plates were in a cabinet , which initially I thought was for heating the plates . This wasn’t the case , the plates were freezing and your breakfast was soon cold . "

"This place is great. "

"Staff lovely,rooms and landings not very good,like many of the hotels in Llandudno it's quite run down,bathroom the best part of our room "

"Super friendly and helpful staff. Good breakfast, great location and views"